Reactive Server Support
Our Reactive Support package provides fast and effective resolution of network and server software problems. We take ownership, identify the fault and take the necessary remedial actions to restore service. We provide access to our multi-vendor support team and escalation in the manufacturers’ technical assistance centre’s if required.
The main areas covered under a software support contract are Network Operating Systems and Back Office Applications Support specializing in critical network applications such as messaging, backup and anti virus.
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